How to use Facebook Group Announcements

by | facebook, Social Media How To

How to use Facebook group announcements

How to use Facebook group announcements

As a Facebook Group owner, I’ve often wished there was a way to pin more than one post at the top of the group page. Finally, Facebook has made that possible with their new announcements feature. See this short video to see exactly how it works. (for more info, see this from Facebook: A New Investment in Community Leaders.

 

As a Facebook group owner, there may be certain posts you want to highlight for your community. The new announcements feature lets you easily add posts to the top of the page in a way that’s not too terribly obtrusive. Up to ten posts can be added to the announcements section, which show up at the top of the group page. However, only one announcement shows up, with a little “See More” link to view the rest of them.

‘Pin to Top’ is still available, and can be used to pin one post as the top announcement.

Group owners can also set specific posts to expire at a set time. This will remove the post from the announcements section, but won’t delete it from the page.

I can see quite a few uses for the new announcement feature.

  • Group rules
  • Special offers
  • Group member recognition
  • Upcoming events
  • FAQs

Although this isn’t a super huge update from Facebook, it’s one I’ve wanted for a long time. So I was pretty happy to see this when I stumbled on it. How about you? If you’re a Facebook group owner, do you think you’ll use this new feature?

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99 Comments

  1. Michael Byrne

    Good morning – I am a user (not a group owner) and “announcements are not showing up on my facebook groups (I know there are announcements though). Any help? Thanks / Mke

    Reply
  2. alice

    Is there a way to change the title of an Announcement? Want to change “Announcement -1” to something that describes the announcements topic.

    Reply
  3. Christy

    Can anyone tell me how to DEMOTE an announcement so that it simply lives in the discussion thread moving forward?

    Reply
  4. Molly

    Hi Therese,
    The last few days when I’ve gone to my groups using my iPad, I see old posts from 2018-2019; nothing current is showing up, even under Announcements. Today Feb. 2021 when I looked on my laptop, it was fine. Do you know how to fix? I reported it to FB today. It’s actually doing this for ALL of my groups…shows announcements that are 2-3 years old but nothing current. Also, the Albums tab shows up on my iPad but not my laptop now. UGH! Thanks for your help.

    Reply
    • Melinda

      Molly…I am having the same issue with a group I monitor, but in my group there seems to be a mix of announcements from 2-3 years back and new posts.

      Is there any resolution?

      Reply
    • Therese

      You’re not alone. I’ve heard of this happening on personal feeds too. As far as I know, there’s no fix that you can do. It’s yet another one of Facebook’s glitches.

      Reply
  5. Susan

    Hi Therese, I am just wondering a couple of years down the track if anyone has had any luck in keeping your Announcement pinned to the top of a FB Group?

    Reply
    • Therese

      It seems to be pretty inconsistent, it works for some but not others. I wish it could be more reliable.

      Reply
  6. David Barry

    What do you say to the members of a temporary private group when you are deactivating it?

    Reply
    • Therese

      I’d do a post reminding them it was temporary, and let them know when the group will be deactivated. I’d give at least a few days before deactivating it. If it’s something you think people might want to refer to, you could also turn commenting off.

      Reply
  7. Lisa A

    Thought I would share when I removed my announcement it did delete my post. 🙁

    Reply
    • Therese

      Ahhh, that stinks! A LOT of people are having problems with FB these days, so I’m guessing it’s a glitch. But, knowing how FB is, there’s a chance they’ve changed it. I wonder though, did you scroll back on your feed to see if the post was there, in chronological order when you originally posted it?

      Reply
      • KTG

        I thought mine was deleted, too. However, after I created a new post, the old post appeared in its original place in the Discussion. Maybe it just takes 5-10 minutes to reappear in the Discussion.

      • Therese

        Thanks! I haven’t had them disappear on me, so this is good to know. Facebook is a strange beast. lol

  8. Laura Monteros

    Thank you! You answered my question about removal exactly.

    Reply
    • Therese

      Great! Happy to help.

      Reply
  9. chris schults

    I want to change something in a poll. But what I have read here is that impossible. I can not remove the poll, because it is still open for members to react. But one option we have used and I want to change that option to add the word USED to it.

    Reply
  10. Kim

    So I have the announcement feature. However, I am finding that some of the people in my group are not seeing the announcement first, even though I pinned it to the top. Some do see it at the top like I do but not all. And it is more than one, both on their phone and on the computer. Wondering if anyone else has run into this.

    Reply
    • Therese

      I know several people have had problems with the announcement feature. I’m guessing it’s a Facebook bug. In that case, all you can do is report it and hope it gets straightened out.

      Reply
  11. Mohamed Fahmy Hussein

    Hello, I admin a group and I realize that my pinned post suddenly vanished for no reason and the Announcements Section is empty. Please help to let me understand what is going on. Is this a temporary bug on Facebook, or this is a permanent damage on my group? Is there any way to recover this fully important Pinned Post?

    Reply
    • Therese

      I think it’s a Facebook bug. I’ve heard of a few people having problems with announcements. Your post should still be in your timeline, but you’d have to scroll back to the date you originally posted it.

      Reply
  12. Sandra Weston

    I cannot find the pin the post option any more, just the announcement option. Will that do the same thing? If it’s an announcement, can others comment on it?

    Reply
  13. Terry Rolfe

    How can I un-announce an announcement? I created an announcement for an upcoming meeting but now the meeting is over and I want the announcement to just become a part of the normal feed. There is the remove announcement option but will that remove it totally or just change its status to a normal post?

    Thanks

    Reply
    • Therese

      No, the post will not be deleted if you click on the remove announcement option. It will still show up in the feed, according to whenever it was posted. I just won’t show up as an announcement.

      Reply
  14. Anne Austin

    I am Admin for a group, currently there is the option to make an announcement, however it will not allow me to add another. I deleted the current announcement and doing so deleted the announcement button. I cancelled the deletion and the button came back. I just can’t figure out what is going on. Very confused. Has the announcement option been removed by Facebook?

    Reply
  15. Peggy Altemueller

    People generally don’t go to ANNOUNCEMENTS, so for me it is not very useful. I still find myself having to use PIN TO TOP for my main important post and then MANUALLY top.uppost the things that I want to keep at the top — constantly all day long.

    To me it would be much more efficient to just be able to PIN POSTS (multiples) and prioritize them as admin chooses.

    Reply
  16. John

    I set a poll as an announcement. Now it won’t let me remove it as an announcement because “This Poll Can’t Be Edited – Polls can’t be edited after they’ve received posts.” Suggestions?

    Reply
    • Therese

      That’s a new one! Is your poll completed? If so, you might try deleting it. If you want to keep the results for a post, you could do a screenshot and post that after you delete the actual poll.

      Reply
      • Loni wallace

        I only have the add to announcement tab for some posts. Not all. An older post will not add to announcements.

      • Therese

        There have been several buggy things with Facebook lately. What you might want to try, if you want it to show up as an announcement, is to post it again and see if you can add the new one as an announcement.

  17. Stephen Anderson

    The ‘Announcements’ feature is very useful, but the ‘Pin to Top’ feature is in fact no longer an option, although every Facebook info page I have found still says that it is. This is 11/25/18 and this option no longer appears on the little drop down menu.

    Reply
  18. Marco

    Announcements and pinned posts are working in my private group but only for admins. Regular users don’t see announcements or pinned posts at the tops; they have to actually click ‘Announcements’ to see them, and I believe the majority of our users don’t click that or aren’t even aware they exists. Is there some kind of setting that’s been toggled? Very frustrating

    Reply
  19. Christina Hines

    So i just got this wonderful feature in a group I admin in. I do wonder though since the post is put as a announcement does it not also show in the group feed? I keep bumping the post thinking it is but not quite sure as no one responds.

    Reply
  20. Patric

    I’ve been using Announcements recently, but after I remove them, the posts seem to have been DELETED. I thought after announcements were removed, they just moved down the line.
    I’ve tried searching for the ‘removed’ Announcements and they don’t show up. There were about TEN announcements I might want to re-use, with a bit of updating.
    Any thoughts?

    Reply
    • Therese

      Oh boy, that’s not good. They’re supposed to stay on your timeline, in chronological order. It sounds like you must have scrolled down to the original posting date to see if they were there though. I haven’t heard of that happening to anybody else (yet!), so my best guess is that it’s a Facebook glitch.

      Reply
  21. Justine

    I removed an old post from the announcements but didn’t delete it. Since the post have become relevant again, I want to re-add it to the announcements, but the option doesn’t show up. Can a post only be made into an announcement once? I’m on mobile if that helps.

    Reply
    • Therese

      I’m beginning to think the announcement feature is pretty buggy. I’ve been able to re-add posts as announcements. I do know several FB features work differently on mobile than on desktop/laptop. I’d try doing it with a computer and see if it works that way.

      Reply
  22. Ila McLaughlin

    Is there a way to edit an announcement? Just need to fix something and can’t find a way.

    Reply
    • Therese

      You can edit it like you would any other post. Just click the 3 little dots in the upper right corner of the post.

      Reply
      • siobhan hess

        I tried that, but there is no “edit” option in that menu.

      • Janet

        I also need to edit an announcement but the three dots do no contain an edit option

  23. Nagarajan

    Posts with a color background when made as announcements appear as plain announcements. Any method to retain the background color also?

    Reply
    • Therese

      I’m not sure what’s happening, maybe just a glitch. I just tried it in one of my groups and it worked fine. Have you tried doing another post? Maybe it was just that particular post.

      Reply
  24. Tim Bivans

    Does removing the announcement delete the post? It seems to have done that on one of my pages, which would make this much less useful. When a post becomes less needed, it doesn’t necessarily mean that I want it deleted.

    Reply
    • Therese

      It shouldn’t delete it. I’m guessing you looked through your feed to see if it’s still there? It should be there, in chronological order, based on the day you posted it.

      Reply
  25. Kandy Hamel

    Once you add a post to announcements, can you delete it under posts without it removing from announcements?

    Reply
    • Therese

      No. If you delete the post, it’s gone everywhere. The announcements feature does not create a duplicate of the post. Think of it as a bookmark.

      Reply
  26. Rebecca

    If you’re frustrated with no announcements clap your hands!

    *clap clap*

    Reply
  27. Doretha

    Well now it’s June and I still don’t have the announcement feature in my old group. But I did just start a new group and the feature is in there. So odd. I really need it in my old group. So hopefully with one of the next few updates I’ll get it. Kind of annoying though. To still be waiting.

    Reply
    • Therese

      Frustrating, huh? There really does seem to be no rhyme or reason to who gets it.

      Reply
  28. Jeninoodle

    When I mark an old post as an announcement does it send a notification out to my group members at the time of pinning?

    Reply
    • Therese

      No, it just keeps it at the top of the page.

      Reply
  29. Julie

    Can you tell me if Moderator’s will have this ability or is it only Admins?

    Reply
    • Therese

      Yes. If not, give it some time and hopefully it will be.

      Reply
  30. Ashley

    Hello.

    Apparently, it’s almost May, and my group still doesn’t have the announcement feature. Though majority of the groups I’m in already has them.

    Do you have any idea how can my group get the feature? Thank you

    Reply
    • Therese

      I wish I did know how to get the feature. I think all you can do is wait. I’m still waiting for some other features to show up in one of my groups. It can be frustrating for sure!

      Reply
  31. Dave

    I run a closed group, previously I was able to pin a post to the top and unpin it when I needed to.
    I created a doc and set it as an announcement (somehow)… now I am ONLY able to ‘Mark as an announcement’ and am unable to ‘Pin post to top’ anymore – for any posts… any ideas.

    Q – if I click the ‘remove announcement’ option – does it delete the post or does it just remove its ‘announcement-status’ and make it a regular post ??
    Thanks for your help

    Reply
    • Therese

      The announcement feature replaces the pin post feature. You can now have up to 10 posts (announcements) at the top of your feed. If you remove one as an announcement, the post stays, but it’ll just show up in chronological order like any other post.

      Reply
  32. Jake

    We’re having trouble with our page, it seems that the Desktop version will let us select “Mark as announcement” and you can see the announcement banner.

    But going to the mobile device, no admins or moderators are able to “mark as announcement” and no members can see the announcement banner like you can see on the desktop. Any ideas?

    Reply
    • Therese

      That’s a new one! Have you and your admins updated your mobile app? That may help for you, as individuals, but I’m not sure it would help your members. It may just be Facebook being Facebook, and resolve on its own.

      Reply
  33. Brett

    Great video thanks – I have the feature in one group but not another so it is a roll out for sure and for those above I’m in Canada – I dont have the option for a timed announcement love the idea of a announcement that only last for so long!

    Reply
    • Therese

      Hi Brett, thanks for letting us know! With any luck, everybody will have it soon.

      Reply
  34. Holly

    Thanks for the info on Announcements! I have the feature but for the life of me can’t figure out how to do more than one?!

    Reply
    • Therese

      If you already have the feature, you should see an option to mark a post as an announcement. Click the 3 little dots to the right of the post, and it should be in the dropdown.

      Once you have 1 or more announcements, you can view them by clicking Announcements on the left (on desktop) or if you’re on your phone you’ll see Announcements below the status update box.

      Reply
  35. Shirley Fox

    April 10th and I still don’t have the feature on one of my groups. The other group has had it for ages. OI have several groups that do not have it. Hope their not done. LOL

    Reply
  36. Aang Blues

    Hello Theresa, I Am From Indonesia. I Have group facebook members 75k, but I Don’t have fitur Announcement.
    I hope Facebook gives me an announcement facility

    Reply
    • Therese

      Facebook is slowly making it available to groups. I don’t know what their timeline is, or how they decide who gets it, but I hope they add it to all groups soon!

      Reply
      • Aang Blues

        Thank’s Your Answer Theresa…

  37. Henk

    It is really weird that it appears in some groups but not in others. And annoying that it replaced the pin feature. Now when I post something new and pin it, it appears double at the top, once as a recent post and once as an announcement. Previously the pinned post only appeared at top and jumped back to its chronological spot only when unpinned.

    Reply
  38. crystal ingrao

    is this something that isnt available to “secret” groups?

    Reply
    • Therese

      As far as I know, it will be available to all groups. They just seem to be taking their time making it available.

      Reply
  39. ian blakesley

    hi theresa, thankyou for your reply, i have tried both no no luck:( waiting game it is . thankyou for the info and wil bel following you on facebook. all the best
    ian

    Reply
    • Therese

      You’re welcome! And thanks for the follow : )

      Reply
  40. ian blakesley

    i still dont have this feature so frustrating, i wonder if there is another way of getting,or is it just a waiting game. it would be a massive game changer for me, i have over 10,000 members so this would help me so much.

    Reply
    • Therese

      I think it’s just a waiting game. You might though, check to see if your app is updated on your phone. And, maybe try logging out/in on your desktop. I don’t know if either of those will work but it’s worth a try.

      Reply
  41. Andrea

    If I mark something as an announcement, will it still be seen in my group members newsfeed or will they have to go to my group to see that post?

    Reply
    • Therese

      They’ll still see it in the news feed whenever you post it (chronologically with other posts). But, it’ll also show up in the announcements.

      Reply
  42. Michelle

    I don’t have the announcements feature either – did anyone figure out if it’s only available to certain group settings??

    Reply
    • Therese

      I think they’re just rolling it out slowly. I only have it in one of my groups. I don’t know how they determine which groups get it, but for me, it’s my most active group that has it, so I wonder if group activity has something to do with it.

      Reply
  43. Andy

    FB often rolls out new features, or deprecates old features on an individual basis. You say we still have ‘pinned posts’ option also but mine has been removed. Guess I’l try announement instead, see how that works out. I really like being able to pin a post for a week then change it.

    Reply
    • Therese

      Hmm, hopefully the pinned post feature will suddenly be there for you soon! The cool thing I’ve seen is that I can pin one of my posts so it’s at the top of all the announcements. I can also set it to unpin after a set amount of time.

      Reply
  44. Gene Davis

    I want to change announcements back to Pinned Post…

    Reply
  45. Megan

    I like the idea of this feature, but did they get rid of pinned posts?

    Reply
    • Therese

      No, you can actually pin one of your announcements as the top announcement.

      Reply
      • Pam

        I am the soul admin of a group ..I have lost the pinned post option and the announcement feature is missing as well , just my moderator can make an announcement..any ideas what going on ? Thank you

      • Therese

        I’m sure it’s a Facebook being glitchy. I’ve heard from several people lately who say the announcements feature isn’t working as it should. Other features seem to be wonky lately too. I don’t know if it’ll help but you might try logging out, clearing your cache, and then logging back in.

  46. Lacey

    I have this option in one of my new groups, but not in the other new group or in either of my older groups.
    How do I add this to an old group, or find it in the new one.
    Does the group type matter?

    Reply
    • Therese

      Hi Lacey, they appear to be rolling the new group changes out over time, like they normally do with new options. I’d give it some time. I don’t know how they determine which groups get it first, but I have a small group, so I don’t think size is a determining factor.

      Reply
  47. Ruth McCusker

    Thank you SO much for this clear explanation. I just started my first Group (Rootitoot Instant Pot Recipes and Help) and I’m a babe in the woods here. This was well written and easily understood. (As a writer of recipes, I truly appreciate clarity in instructions.) You might like to know the video does not work for me. I’m in Canada so maybe that has something to do with it? Thanks again.

    Reply
    • Therese

      Hi Ruth, Thank you! I’m glad it was helpful, but I’m not sure why the video won’t work for you. I just checked my FB settings and it should work. Here’s the direct link. If you wouldn’t mind, please let me know if this works for you:
      https://www.facebook.com/ThereseKopiwoda/videos/1977968599196786/

      Reply
  48. Niki

    I wonder if it’s something that will roll out like the 3 questions did. I don’t have it available in my closed group but it is available in groups I’m a member and admin for. Hopefully I get it soon because I’m really looking forward to this!

    Reply
  49. Lori

    I do not see this option for “announcements” in my Facebook group. It’s not on my desktop or my phone. Do you know if there is a setting I need to change or something? I desperately want to use this option!

    Reply
    • Therese

      You could try logging out and back in on your desktop, or see if you need to do an update on your phone app. If it’s still not there, it’s probably just that you don’t have it yet since Facebook always rolls changes out a little at a time.

      Reply
      • brian wood

        its intrusive my users are able to put junk announcements at top of page and they stay there, i rather they be normal posts in the flow thus forced to delete the users post or both user and post for prevention. nothing allows me to stop announcements.

      • John

        As far as I understand it,only admins and moderators can post announcements.

    • LindaB

      I don’t have that feature either. Maybe it’s only available in certain countries, like the frame making feature. I’m in Canada.

      Reply
    • Chariss K. Walker

      I thought the option wasn’t available in my groups either, but when writing a post, as the admin you have the option to pin the post or make it an announcement in the discussion section of the group. Just click those three little dots after you have written the post… It is the same action you would take if you wanted to pin the post. You will see the option to make it an announcement.

      Reply

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