If you have a Facebook page, PLEASE add someone as a second admin. If you are the only admin on your page and your profile is deleted or you lose access to the page for some reason, you will NOT be able to manage the page.
Having a second admin is like having insurance. If one admin loses access, the other one will be there to add another admin and manage the page.
I get an email about this at least once a week! Plus, several years ago I wrote a blog post related to this – – and I still get comments on it from people who lost access to their page! It makes me feel sad every time. There’s not much I can do other than suggest they contact Facebook – – they really are at Facebook’s mercy. And, with billions of people using Facebook every day, it may take time for anybody to get back to you (if they do at all).
You’ve worked hard building a community on your Facebook page, so please be sure you’re not the only admin! It only takes a couple minutes to add someone to be your backup. Ask someone you trust if they would be OK with you adding them as an admin.
If you don’t know how to add another admin, it’s super easy. Watch this short video that shows how to do it.
One thing I didn’t show in the video is that after you add someone, they will get a message from Facebook giving them the option to accept or decline the invitation to be an admin. Be sure they click on accept.
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We are vulnerable. We only have one administrator on our Hook Village Halls Facebook page. We would like to add another one but we just can’t. The chap that originally set up the page has long gone and we don’t want to loose it. My Hook Village Halls email is [email protected] my other, personal, email is below.
You can contact support here:
https://business.facebook.com/business/help
If you scroll down, you’ll see ‘Find answers or get support.’ Click on the Get Started button, and follow the prompts. That should open up a chat window, where you’ll be able to talk with a support person.