Facebook announces five levels of page admins

Facebook Page admins now have 5 different roles of admin, each with different abilities to manage the page. This is huge for Facebook Page owners! In the past, when a page owner set someone as an admin for their page, that person had the exact same rights to the page...

Tough situations call for social media smarts

. . . or, how doing the right thing in a tough situation can actually help your business. Pet food companies are notorious for trying to bury their pet food recalls. It shows a real lack of respect for their customers as well as a lack of understanding of how social...

How to Email People through LinkedIn

When emailing someone through LinkedIn, you’ll have the option to hide your email address from them. If you hide your email address from someone who has their LinkedIn account set up to forward emails to their inbox, they will need to login to LinkedIn to...

Name Change Possible for Some Facebook Pages

Some Facebook page admins can now change the name of their page. So far it looks like only pages with fewer than 100 fans have this option, and from what I’ve read, that’s probably how it’s going to stay. According to Inside Facebook, the most likely...